FAQ

What kind of payment do you have?
In the shop you can pay cash, by EC or credit card as well as with Paypal. In our online shop additionally with Amazon Pay.

Where can I find all your products at Amazon?
Here: https://www.amazon.de

Why don’t you have all your products at Amazon?
We produce a lot of unique pieces and small series, which we can‘ t reproduce. Most of the products at Amazon are available in larger quantities or we produce them again, so that we can store them there and you as a Prime customer can have this faster with you, for example.

Are Amazon products also available in stores?
Generally only the products that are not Prime, but since we are constantly producing the Prime products, we often have them cut to size or already finished. Otherwise we can also send you the products after consultation and payment in the shop free of shipping costs.

Are there any instructions for your carriers and babywearing covers?
Yes, all instructions can be found here

How does the rental system work?
It is there to minimize our returns and to find the right carrier for you. You can test the carrier of the rental in your daily life as if it were yours. They are used and come clean to you. But you’ll send them back unwashed. We decide then whether washing or hot ironing is enough.
Baby wraps and Mini Mei Tais can be rented for 5€/week or 25€/3 months. The deposit is between 40-70€. All other carriers can be rented for 5€/1st week and 15€/ for each additional week, whereby we generally take at least 100€ deposit. The rental fee is always deducted from the deposit upon return. In the event of loss or damage, you will be liable for part or all of the deposit.

What materials do you use?
We use Girasol or Yaro sling fabrics for our carriers, which are often woven especially for us. These comply with the Oekotex standard for baby slings and the certificates and evidence of harmful substances can be found directly from the manufacturers.
For our clothing we only use fabrics made of organic cotton. The producers or manufacturers are often located in Germany, but we also sometimes import particularly beautiful fabrics from abroad. Our cord comes e.g. from the Lausitz and with our manufacturer of the cuffs we drive gladly also personally past.
Our wool fabrics are from controlled organic animal husbandry and are produced in Germany on the Swabian Alb.
We prefer natural materials such as cotton & wool because they leave no microparticles during washing.

How can I wash the carriers?
Generally as little as possible and sometimes partially rather than completely. If it is necessary, please wash by hand or in the washing machine with liquid detergent. Some baby slings are pre-washed because of a shrinkage of more than 10%, so that all baby slings do not change in size by more than 5% after washing. This means, for example, that a back section with a width of 40 cm may be a maximum of 38 cm after washing. However, since this often means a clothing size, we try to keep it smaller. However, there are also materials that expand again when worn.

What does hand-woven and machine-woven mean?
Basically, the only difference is that the loom is operated manually, i.e. without electronics. These fabrics are particularly soft, but also firm. The fabrics woven on large electronic looms are often stronger and more even. After a short time of wearing, however, they also become very soft.

Which size is the right one?
We take your child’s height as basic in our patterns. This often differs from conventional clothing sizes.
With the clothing you can buy the size your child is currently wearing so it is e.g. 78 cm tall and therefore the 74/80 fits him for a while, because it is with growth clothing and up to the next size thus in the example up to approx. 85 cm body height then fits. This does not work for all children because growth is not proportional.
This works similarly with the carrier

What materials do you use?
We use Girasol or Yaro sling fabrics for our carrying aids, which are often woven especially for us. These comply with the Oekotex standard for baby slings and the certificates and evidence of harmful substances can be found directly from the manufacturers.
For our clothing we only use fabrics made of organic cotton. The producers or manufacturers are often located in Germany, but we also sometimes import particularly beautiful fabrics from abroad. Our cord comes e.g. from the Lausitz and with our manufacturer of the cuffs we drive gladly also personally past.
Our wool fabrics are from controlled organic animal husbandry and are produced in Germany on the Swabian Alb.
We prefer natural materials such as cotton & wool because they leave no microparticles during washing.

How can I wash the carriers?
Generally as little as possible and sometimes partially rather than completely. If it is necessary, please wash by hand or in the washing machine with liquid detergent. Some baby slings are pre-washed because of a shrinkage of more than 10%, so that all baby slings do not change in size by more than 5% after washing. This means, for example, that a back section with a width of 40 cm may be a maximum of 38 cm after washing. However, since this often means a clothing size, we try to keep it smaller. However, there are also materials that expand again when worn.

What does hand-woven and machine-woven mean?
Basically, the only difference is that the loom is operated manually, i.e. without electronics. These fabrics are particularly soft, but also firm. The fabrics woven on large electronic looms are often stronger and more even. After a short time of wearing, however, they also become very soft.

Which size is the right one?
We take your child’s height as basic in our patterns. This often differs from conventional clothing sizes.
With the clothing you can buy the size your child is currently wearing so it is e.g. 78 cm tall and therefore the 74/80 fits him for a while, because it is with growth clothing and up to the next size thus in the example up to approx. 85 cm body height then suits. This does not work for all children because growth is not proportional.
This works similarly with the carriers, but your stature can also be important. For example, if your baby is on the limit of size 2 at Onbuhimo and you are very small it is often better to take the smaller size because this means more comfort for you.

How does it work with custom order?
For a customer order carrier you send us your material. This generally happens after the purchase. We will send you an email with a questionnaire after the purchase. Please enclose the completed form or send it back to us by email. We will then check the quality of your cloth to see if it is suitable and measure it carefully. On the basis of the dimensions we plan the cut and can tell you exactly whether it is enough and what is possible. If your wrap is not enough, we will be happy to send you pictures with matching fabrics. If you are unsure, you can also send us your fabrics without purchase in advance with your contact details and we will contact you.

What is the difference to a special design?
The special design is made of a material from us, which we make especially for you. The material comes completely from you with the pure customer order carrier with its own sling.

What wraps do you have for sewing?
You can choose from all baby wraps in the online shop. In addition, we have fabrics by yard from Oscha, Colimacon or also wraps from Madalo or other suppliers in our shop. You are welcome to send us a list of patterns you like and we’ll see what we have. The price depends on the price of the wrap and the combination. And because it is made especially for you, we take a fee of 10% of the purchase price. But if the combination stands and everything is with us in stock, you have the carreris also within 14 days.

Can I also have changes in the cut of the special design or the custom order carriers?
Generally yes, because shorter, wider back parts, shorter straps etc. are no problem and do not cost extra unless there is a higher fabric consumption or additional expenditure such as a wider waist belt or longer straps etc. Please discuss this with us in advance, as we do not always have the material uncut in stock.

Do I get my scraps back from a custom order carrier?
Yeah, you generally get all the scraps back.

Can I also order clothes?
Yes, but we also take a production fee of 10% of the purchase price. For example a pair of trousers costs 28€ and with production 30,80€. We will make them for you within 14 days.

What sizes you got there?
In the shop we have the wax along clothing from 50/56 to 134/140.

Do you have more in the shop than in the online shop or is everything from the online shop in the shop?
Often we have more in the shop than in the online shop. You are also welcome to look in the production or look over our shoulders while cut some designs. In the shop you will find even more products from the  windelmanufaktur or Nanito, accessories and baby gifts from Silvia Ribas such as bibs, hooded towels or small bags in all sizes and lots of unique items.

Can I also buy in the shop with my online voucher or have I received a voucher for carrying advice, is this only valid for these?
You can also shop with vouchers purchased online. It works the other way around, but we have to generate a new code and convert the voucher first.
The vouchers are not limited to one service or product but can be used for everything. They are valid indefinitely, but we cannot reissue or replace the data in the event of loss.